If you are concerned that our organization may have handled your personal information inappropriately, please contact our Privacy Officer on 1300 789 579. All privacy complaints are taken seriously and we will endeavour to deal with them promptly. In some cases, we may require that you put your complaint in writing.
If you would like to request access to any personal information held by our organization, please contact our Privacy Officer on the above number. It is the policy of our organization that all requests are made in writing. Our privacy officer will arrange for an access form to be sent to you and can assist with any enquiries you may have about the process. We will respond to all requests for access with 45 days and, in most cases, will be able to respond well before that time.